FAQ: Troubleshooting Creating an IBS Indico Account
Q: Why am I unable to proceed from the email verification page to the registration form?
If you are having trouble moving from the email verification page to the registration form, please follow the steps below.
Before You Begin: Copy and Paste the Link
Q: Should I click the link in the email?
A: Instead of clicking the link, copy the verification link from the email and paste it into a new browser tab or window. This often resolves the issue and redirects you to the correct page to confirm your email address.
📎 Tip: For a detailed step-by-step guide with screenshots, please refer to the "How to creat Indico Account.PDF" instructions on the INPC 2025 official website.
1. Use Google Chrome
Q: What browser should I use?
A: We recommend using Google Chrome for the best compatibility when completing the registration process.
2. Enable Cookies
Q: What settings should I check in my browser?
A: Make sure that cookies are enabled in your browser settings. Cookies are required for the verification process to work properly.
3. Try a Different Device
Q: What should I do if I’m using a desktop or laptop?
A: Try switching to a mobile device to complete the process.
Still Experiencing Issues?
Q: What should I do if the issue persists?
A: If none of these steps work, please contact inpc2025admin@ibs.re.kr for further assistance. We appreciate your patience and understanding.
